# Member Welcome Call Booking Page Template

> A new member’s first conversation as a finished booking page: 20 minutes, one-on-one, on Vonza Stream, Monday to Friday, with one question, “How did you hear about us?”, so the community team learns what brings people in.

A Community template in the new Vonza Scheduling, “Member welcome call”: a one-on-one meeting. Part of the new Vonza Scheduling. Included in every Vonza plan, 14-day free trial.

## What a member welcome call is and who books it

A member welcome call is a short one-to-one that a community team offers to every new member in their first week: a hello, a tour of where things are, and a chance to ask what they came for. Communities and churches that do this keep more members, because the first conversation turns a sign-up into a person someone knows. The booking page has to be effortless and feel warm.

This template is a 20-minute one-on-one on Vonza Stream with working-week hours and one question. Keep it unpriced and share the link in the welcome email, the community’s pinned post or the membership area. The question, “How did you hear about us?”, is also your cheapest piece of marketing research.

### Who books it

- Online community owners welcoming each new member personally.
- Churches and ministries greeting newcomers with a short call.
- Membership sites whose onboarding includes a human conversation.
- Associations and alumni groups introducing new members to the team.

## What the template sets up

Exactly what the catalogue creates when you pick this template, as the app sets it. Every item stays editable.

- **Meeting type**: One-on-one. One person books a time with one host.
- **Lengths**: 20 minutes. Each length can carry its own price, and a meeting can offer up to 12 lengths from 5 minutes to 24 hours.
- **Where**: Vonza Stream: a video room is created for every booking and the joining link goes out with the confirmation. Add up to 11 places and let bookers choose.
- **Hours**: Monday to Friday, 9:00 to 17:00, in your platform's time zone. Bookers see the times in their own zone unless you lock the page to yours, which suits in-person meetings.
- **Questions**: name, email as fixed fields, then one optional question: “How did you hear about us?” (short answer). Add up to 30 questions of 13 types, make any required, or let Vonza AI suggest some.
- **Rules**: 4 hours' minimum notice, no buffers before or after, no daily cap, and bookers may cancel or reschedule from their email. Change any of them in the Rules panel.
- **Look**: The template’s own accent colour and cover photo, with your logo once you add one. Pick one of 16 colour pairs or your brand colour in Design.
- **Description**: The page opens with “Meet the community team and get started.” Rewrite it in your own words.

## What to change first

A template is a starting point. These are the four settings most sellers change before they publish this page.

- **Unpriced and secret**: Keep the length without a price and mark the meeting Secret so it is off your /book directory and only members with the link can book. Share the link from your community’s welcome post, the membership area or the welcome email.
- **Video, phone or in person**: Vonza Stream creates a room for each call. Add Phone call so members can choose, which asks for their number, or In person for a church that greets newcomers after a service, with the address shown before booking.
- **A warm reminder**: Keep the confirmation and reminder, written in your community’s voice; Vonza AI can draft the text and uses AI credits. Switch off the follow-up, or use it to point to the next event.
- **Share the calls across the team**: If several volunteers take welcome calls, create the meeting as a Round robin so each booking goes to the next free person, Evenly or to the one with the lightest day. The one-on-one template is right for a single host.

## How to publish and share it

From the template to a live booking page people can open, in four steps.

1. **Pick the template**: Templates are part of the new Vonza Scheduling: open it from the Scheduling row marked New in your Vonza admin, start a new meeting and choose Template, then “Member welcome call”. The meeting opens in the editor with everything above in place, and nothing is public until you publish it.
2. **Preview, fix, publish**: Preview the page as Desktop or Phone, work through the “Fix these first” checklist, then Publish. The page lives at /book/welcome on your Vonza site; the link ending is yours to change, with a warning that old links break.
3. **Share the page**: The Share dialog gives you the booking link and a QR code, Embed as an Inline frame, a Popup widget or Popup text on any website, One-time links that book once and then stop working, and a button for your Link in bio page. Mark the meeting Featured to show it first on your /book directory, or Secret to keep it off the directory.
4. **Turn on New booking pages**: Bookers see the new booking page once the platform owner turns on “New booking pages” in Booking settings › General. Until then a /book link to an existing meeting opens the classic booking page. Switching on later keeps every booking and manage link.

## Automations that fit this page

Scheduling › Automations runs steps when something happens to a booking: 16 triggers, steps such as emails, texts, tags, lists, webhooks and course enrolment, up to 20 steps each. These three fit this meeting.

- **Prepare the host**: Trigger “New booking”, then “Email the host” with the member’s answer and their join date, and “Tag the contact” with welcomed.
- **Point to the next step**: Trigger “Marked as completed”, then “Enrol in a course” for your getting-started course and “Add to a list” for the newsletter.
- **Never let one slip**: Trigger “Invitee cancels” to “Send a booking link” so the member can pick another time, and “Marked as no-show” to try once more a week later.

For how newcomer calls, pastoral appointments and volunteer rotas fit together, read about [scheduling for churches and ministries](https://vonza.com/scheduling-for-churches). See [Vonza appointment scheduling](https://vonza.com/appointment-scheduling) for the whole product, and [All booking page templates](https://vonza.com/scheduling-templates) for the rest of the catalogue.

- [team scheduling and round robin](https://vonza.com/team-scheduling)
- [appointment reminders](https://vonza.com/appointment-reminders)

## More booking page templates

- [Community Meetup Booking Page Template](https://vonza.com/scheduling-templates/community-meetup): Vote on the best time for our next meetup.
- [Discovery Call Booking Page Template](https://vonza.com/scheduling-templates/discovery-call): A short first call to see if we are a good fit and what you want to change.
- [Group Coaching Circle Booking Page Template](https://vonza.com/scheduling-templates/group-coaching): A small group session to learn together and share progress.

## Frequently asked questions

### Can I add the welcome call to the community itself?

Yes. Paste the booking link in a pinned post or the membership area, embed the page inline on a members page, or add it as a button on your Link in bio page from the Share dialog.

### Can volunteers share the calls?

Yes. Create the meeting as a Round robin with two or more hosts and each booking goes to the next free volunteer; hosts keep their own hours and calendars. The template is a one-on-one for one host.

### Will I know who booked and how they found us?

Yes. The answer is on the booking and the member becomes a contact in your Vonza CRM with the meeting on their record. Mailchimp can tag them with the meeting title if you connect it.

### Can members book from their phone?

Yes. The booking page works on phones, and you can preview it as Phone in the editor before publishing. Add-to-calendar links and an .ics file are on the confirmation screen.

### How do I pause welcome calls over a holiday?

Set Time off for the days away, up to 366 at a time, with a bundled public-holidays list; nobody can book you while you are away, and existing bookings stay.

### Do members see this page today?

Templates belong to the new Vonza Scheduling. Members see the new booking page once the platform owner turns on “New booking pages” in Booking settings › General.