# Payment Forms and Online Order Forms

> A payment form is an online form that takes the payment in the same step as the answers. With the new Vonza Forms, any form can sell tickets, orders, sessions or memberships, with add-ons, discount codes and shipping, paid by card, Apple Pay, Google Pay, Klarna or PayPal.

## What is a payment form?

A payment form is a form that collects answers and a payment together. The buyer fills in what you need to know, such as a size, a date or a delivery address, then pays on the last step, and you get the order and the money in one response.

An order form is a payment form built around products: a list of items with prices and quantities, delivery details, and a total that adds up as the buyer picks.

Selling one product with nothing to ask? A checkout page is quicker for the buyer. [Ways to accept payments with Vonza](https://vonza.com/accept-payments)

| Price type | What the buyer pays | Good for |
| --- | --- | --- |
| One-Time Purchase | One payment | Orders, tickets, sessions |
| Subscription Plan | Weekly, monthly or yearly until they cancel | Memberships, weekly boxes |
| Recurring Payment | A set number of weekly, monthly or yearly payments | Programmes paid monthly |
| Installment Plan | The price split into scheduled payments (eligible plans) | Camps, courses, retreats |
| Flexible Payment | Part today, the rest later from their account (eligible plans) | Deposits |
| Pay What You Want | An amount they choose, with a minimum and suggested amounts | Donations, pay-what-you-can |
| Free | Nothing | A free option next to paid ones |

Up to 10 prices on one form, so a buyer can choose between them.

## Everything on the payment step, built into the form

Set it up in the form’s Payments panel. The buyer sees it all above the pay button.

- **Up to 5 add-ons**: Extras the buyer ticks next to the pay button: a course, a product, a community or something you deliver yourself. Add a was-price, a badge or a picture, and start one ticked. [How order bumps work](https://vonza.com/order-bumps)
- **Discount codes**: Switch on “Show a code box at checkout”. Codes take a percentage or a fixed amount off, with a use limit and an expiry date.
- **Shipping, fees and tips**: Add shipping, a processing fee, a service charge or a tip. Make it always added, or let the buyer choose and set the amount.
- **Products and quantities**: List up to 30 products with prices, ask “how many”, or put a price on an answer. The total adds up as the buyer fills in the form.

## How buyers pay, and what happens after

Connect Stripe or PayPal once. Every form takes payment in your account’s currency.

- **Card, Apple Pay and Google Pay**: Cards through Stripe, with Apple Pay and Google Pay shown when the buyer’s browser supports them.
- **Klarna**: Let buyers pay with Klarna through your Stripe account.
- **PayPal**: Add PayPal buttons for one-time payments.
- **Paystack**: Accounts that charge in Nigerian naira can take payment through Paystack.
- **Receipts by email**: Email a receipt after payment, add a note to it and change the pay button’s text.
- **The Sales tab**: Every sale with its buyer, items, amount and status, ready to export to CSV.
- **Pause, resume or stop**: Manage a buyer’s recurring payments from their response. Not available for Paystack payments.
- **A contact for every buyer**: Everyone who leaves an email becomes a CRM contact, tagged and ready for your automations.

## Order form templates to start from

Five finished forms from the Orders & payments category. Pick one, change the products and prices, and publish.

- **Custom cake order**: Size, flavour, decorations and the message on the cake, then a pickup date and time. Add a price in Payments to take a deposit up front. [Cake order form template](https://vonza.com/form-templates/cake-order-form)
- **Meal box order**: A quantity for each meal, a delivery day and address, a delivery fee that is always added and a juice pack add-on. [Meal order form template](https://vonza.com/form-templates/meal-order-form)
- **Merch store**: A product list with quantities, sizes, a shipping address and flat-rate shipping on every order.
- **Concert tickets**: General and VIP tickets with quantities, a limited poster add-on at a was-price, and e-tickets by email.
- **Photo session booking**: Three session packages as prices, a preferred date, a priced travel option and a rush-editing add-on.

[Browse every form template](https://vonza.com/form-templates)

## How to make a payment form in Vonza

Three steps, from a blank page to a live link.

1. **Create the form**: Describe it to Vonza AI, start from an order form template or start blank. Nothing is public until you publish.
2. **Turn on payments**: Open Payments, pick a price type or price it from the answers, then add add-ons, a code box, a fee and the receipt.
3. **Publish and share**: Publish, then share the form’s link or QR code, or embed it on your site as a block, popup, slide-in or button.

[Everything else Vonza Forms can do](https://vonza.com/forms)

[Registration forms for paid events](https://vonza.com/registration-forms)

## Questions about payment forms

### What is a payment form?

A payment form is an online form that takes a payment along with the answers. The buyer fills in the details you need, then pays on the last step, and you receive the order and the payment together.

### What is the difference between a payment form and an order form?

An order form is a kind of payment form built around products: items with prices and quantities, delivery details and a running total. A payment form can also take a single price, a subscription, a donation or an instalment plan.

### Which payment methods can buyers use?

Card, Apple Pay and Google Pay through Stripe, Klarna through Stripe, and PayPal for one-time payments. Accounts that charge in Nigerian naira can also take payment through Paystack. Apple Pay and Google Pay show when the buyer’s browser supports them.

### Can a form take subscriptions or payment plans?

Yes. A price can be a subscription that renews weekly, monthly or yearly until cancelled, a set number of recurring payments, or an instalment plan. Installment and Flexible prices are available on eligible plans.

### Can I add extras, discount codes or shipping?

Yes. Add up to 5 add-ons next to the pay button, switch on a discount code box, and add shipping, a processing fee, a service charge or a tip, either always added or chosen by the buyer.

### How many prices can one form have?

Up to 10, so a buyer can pick between options such as ticket types or session packages. A form can also be priced from the answers, using a product list, quantities or priced options.

### Can I pause or stop a customer’s recurring payment?

Yes. Open the customer’s response to pause, resume or stop their recurring payments. This is not available for payments collected with Paystack.

### Where do I see what I have sold?

Every payment form has a Sales tab with the buyer, items, amount and status of each sale, which you can export to CSV. Responses are also sorted into Paid, Awaiting payment and Payment failed.

### Do buyers get a receipt?

Yes, when “Email a receipt after payment” is on. You can add a note to the receipt. A paid form needs an Email question, so every buyer can be sent one.