# Paid appointments: get paid when they book

> A paid appointment is a booking the client pays for as they pick the time, so the slot is confirmed by the payment and nobody chases an invoice afterwards. In the new Vonza Scheduling every meeting length carries its own price, from a one-time fee to a deposit with the balance due before the meeting or a pack of sessions booked with a code.

## What is a paid appointment?

A paid appointment is an appointment that is paid for at the moment it is booked. The booking page shows the price beside each length, the client pays on the same screen, and the time is confirmed by the payment. No separate invoice, no “pay at the door”, no slot held for someone who never turns up.

In Vonza, prices belong to a meeting’s lengths. A meeting offers up to 12 lengths, from 5 minutes to 24 hours, and each can be free or carry one or more prices. Bookers cannot pay for priced lengths until you connect Stripe, PayPal or Paystack, so the first step is the gateway.

Paid times skip the approval queue: a paid booking is confirmed by its payment. The money, the receipt and any later charges then show on the Sales page, where an Owner or Admin can refund.

**The nine price kinds a meeting length can carry**

| Price kind | What the client pays | Where it fits |
| --- | --- | --- |
| Free | Nothing; the time books at once | Discovery calls, office hours |
| One-time | One price, paid when they book | Single sessions and consultations |
| Pay what you want | An amount they choose | Donations, community clinics |
| Subscription | Charged every week, month or year until cancelled | Ongoing coaching with a regular slot |
| Recurring | A set number of repeat payments | A programme paid over a fixed number of months |
| Installment (on eligible plans) | The price split into parts over time | Higher-priced packages |
| Flexible (on eligible plans) | Some now, the rest at their own pace | Clients who start before paying in full |
| Pack | Several sessions bought at once, booked with a code | Blocks of five or ten lessons |
| Deposit (on eligible plans) | Part now, the balance charged before the meeting | Long or in-person sessions |

## How to take payment for appointments on Vonza

Four steps in the new Scheduling.

1. **Connect a gateway**: Open Payments in Scheduling and connect Stripe, PayPal or Paystack. Stripe brings card, Apple Pay, Google Pay and Klarna; PayPal takes one-time payments; Paystack is for Nigerian naira.
2. **Price each length**: In the meeting editor, add a price to a length and pick its kind from the nine above. Billing cycles are Daily, Weekly, Monthly or Yearly. A Special price beats every other plan on that length; Make it free switches the charge off without deleting it.
3. **Set deposits, packs and extras**: For a Deposit, enter Deposit (%) and Balance due (days before the meeting); the default is one day, and a meeting tomorrow or sooner is paid in full at booking. For a Pack, set Sessions in the pack and an optional Use within (days). Add up to five add-ons, an Additional fee and an “All sales are final” note.
4. **Tick the ways to pay and publish**: Under Ways to pay, tick Card, Apple Pay, Google Pay, Klarna, PayPal or Paystack for this meeting. Publish, book a test time in test mode (no money moves), then share the /book link.

## Everything a paid booking needs

Payments live inside the booking flow, not in a separate tool.

- **A price per length**: Up to 12 lengths on one meeting, each free or priced, on one booking page.
- **Deposits with a balance**: Take a percentage now and charge the balance a set number of days before the meeting.
- **Session packs**: Sell several sessions at once; later sessions are booked with the PK- code and the same email.
- **Add-ons at checkout**: Up to five add-ons with their own price, description and cover image; an add-on can add time to the meeting.
- **Coupons and fees**: Platform coupons work on bookings, or hide the coupon box. Add a fixed or chosen Additional fee.
- **Wallets and pay later**: Card, Apple Pay, Google Pay and Klarna through Stripe, PayPal for one-time payments, Paystack for Nigerian naira.
- **A Sales page with refunds**: Every payment, receipt and “Payment n of N” charge in one list; Owners, Admins and OPs refund from there.
- **Automations on payment**: Triggers for Booking paid, Payment failed, Deposit balance due and Session pack running low or expired.

## Limits, stated plainly

What paid appointments do not do yet.

- **Deposits, packs, wallets and pay-later are in the new Scheduling**: Classic meetings keep card, PayPal and Paystack with the seven classic price kinds. Opt in to the new Scheduling to use Deposit and Pack, Apple Pay, Google Pay and Klarna.
- **Installment, Deposit and Flexible need an eligible plan**: The other six kinds are open on every plan. Which plans qualify is on the pricing page.
- **A paid length is booked one time at a time**: Book a series (weekly, fortnightly or monthly repeats) works on free lengths only. To sell repeat sessions, use a Pack, a Subscription or a Recurring price.
- **PayPal and wallets apply to prices paid once**: Subscriptions, recurring and installment prices run on card. Klarna follows Stripe’s limits, and a platform priced in naira pays with Paystack only.
- **A cancelled deposit stops the balance, nothing more**: The deposit already paid is not refunded automatically; refund it from the Sales page if your policy says so.

## Who takes paid appointments on Vonza

One booking page, very different businesses.

- [Coaches](https://vonza.com/scheduling-for-coaches): A free discovery call beside a paid package on one meeting, and a pack for clients who buy five sessions.
- [Consultants](https://vonza.com/scheduling-for-consultants): A one-time fee for a strategy session, a deposit on a half-day workshop, an add-on for the written summary.
- [Tutors](https://vonza.com/scheduling-for-tutors): Blocks of lessons sold as a pack, with Use within days so a term’s lessons are used in the term.
- [Schools](https://vonza.com/scheduling-for-schools): Free parent meetings and paid admissions tests on the same /book page, each with its own price.

## Related pages

The rest of Vonza Scheduling, and the payments it runs on.

- [Appointment scheduling](https://vonza.com/appointment-scheduling): The whole booking module: meeting types, templates, rules, questions, design and sharing.
- [Accept payments](https://vonza.com/accept-payments): The gateways, wallets and checkout Vonza uses across courses, products and bookings.
- [Recurring appointments](https://vonza.com/recurring-appointments): Series bookings, packs and subscription prices for clients who come back every week.
- [Appointment reminders](https://vonza.com/appointment-reminders): Confirmation, reminder and follow-up emails, text reminders and the feedback rating.
- [Team scheduling](https://vonza.com/team-scheduling): Round robin and collective meetings for a team of hosts.
- [Automations](https://vonza.com/automations): What happens after Booking paid, Payment failed or Deposit balance due.
- [Pricing](https://vonza.com/pricing): Which price kinds and staff seats your plan includes, and the 14-day free trial.

## Questions about paid appointments

### How do I charge for appointments on Vonza?

Connect Stripe, PayPal or Paystack under Payments in Scheduling, then give a meeting length a price in the editor. The booking page shows the price beside the length, the client pays as they book, and the time is confirmed by the payment. Scheduling is included in every Vonza plan, with a 14-day free trial.

### Can I take a deposit for a booking?

Yes, in the new Scheduling on eligible plans. Pick the Deposit price kind, enter Deposit (%) and Balance due (days before the meeting). The client pays the deposit at booking and the balance is charged before the meeting; a meeting tomorrow or sooner is paid in full at booking. A cancelled booking stops the balance.

### Can clients buy a block of sessions?

Yes. The Pack price kind sells several sessions at once: set Sessions in the pack and, if you like, Use within (days). The buying booking is session one; the client books the rest with their PK- code and the same email, and a cancelled pack booking gives the credit back.

### Which payment methods can my clients use?

Card, Apple Pay, Google Pay and Klarna through Stripe, PayPal for one-time payments, and Paystack for Nigerian naira, ticked per meeting under Ways to pay. PayPal and the wallets are offered on prices paid once; subscriptions, recurring and installment prices run on card.

### Can I add extras, coupons or a fee at checkout?

Yes. Add up to five add-ons, each with a price, description, cover image and the option to add time to the meeting. Platform coupons work on bookings, or hide the coupon box. An Additional fee can be fixed or left to the client.

### Where do I see and refund booking payments?

On the Sales page in Scheduling, which lists every payment, receipt and later charge (“Payment n of N”). Owners, Admins and OPs can refund from there. Test mode runs a booking through a test card first, with no money moving.

### Do paid bookings need my approval?

No. If a meeting is set to approve each booking, paid times are confirmed by their payment and skip approval; free times on the same meeting still wait for you.