# Digital gift cards for your business, on your website

> A Vonza gift card is store credit a customer gives by email. Add one to your store like any other product, pick a design or use your own picture, and buyers send it to up to 20 people with a message and a date. The balance works at both Vonza checkouts and carries over until it is used up.

## What a Vonza gift card is

A gift card is store credit people can give. In Vonza it is one of the seven product kinds in your online store, so it has a product page, a price and a place in your collections like anything else you sell. The buyer pays through your connected Stripe or PayPal account, and the recipient gets a code shaped GC-XXXX-XXXX-XXXX by email.

The code works like a single-use coupon with a balance behind it. A recipient types it at checkout, Vonza takes the amount off the order, and whatever is left stays on the card for next time. Because the card is stored the same way as a coupon, both Vonza checkouts accept it: the store checkout and the checkout your courses use.

Gift cards are for your own customers on your own website. Vonza is not a marketplace for reselling other brands’ cards.

**A gift card from both sides**

| Stage | What the buyer and recipient see | What you see |
| --- | --- | --- |
| Buying | A product page with fixed amounts or a custom amount, then “Send as a gift” at checkout with a message, a From name and a send date | An order like any other, with the cards it created listed under Gifts |
| Receiving | An email with the card, its code and a link to the card’s own page, which stays live for two years | Resend, Send now or Send to another address from Gifts |
| Spending | The code typed at either Vonza checkout; the balance that is left is shown in their Vonza account | The card’s balance and every order it was used on |
| Refunds | A refunded order puts the amount back on the card | A full or partial refund from the order, as with any product |

## Ten designs, or your own picture

Pick one of the ten built-in designs or upload a picture of your own. The design is what the recipient sees in their email and on the card’s page.

Every design carries your business name, the amount, the code and the buyer’s message. Choose Midnight or Minimal for a studio, Birthday or Confetti for a shop, Thank you for a coaching practice, or upload your own artwork so the card matches the rest of your brand.

- Classic
- Confetti
- Botanical
- Midnight
- Blush
- Ocean
- Birthday
- Holiday
- Thank you
- Minimal
- Your own picture (upload a photo or artwork)

## Everything a gift card does

The gift card kind comes with every Vonza store, included in every Vonza plan with a 14-day free trial.

- **Fixed or custom amounts**: Offer set amounts, or let the buyer type their own and show the price as “From”.
- **Optional expiry**: Set how many days a card is valid for, or leave it open with no expiry at all.
- **Up to 20 recipients**: One order can send a card to up to 20 people, each with its own message, From name and send date.
- **The card’s own page**: Every card has a page the recipient can open from the email. The link lives for two years.
- **A balance that carries over**: A $100 card on a $50 order takes $50 off and keeps $50 for the next order.
- **Refunds go back on the card**: Refund an order paid with a card and the amount returns to the card’s balance.
- **Both checkouts accept it**: The code works at the store checkout and at the checkout your courses use.
- **Balance in the buyer’s account**: Recipients see the card, what is left on it and where it was used in their Vonza account.

## How buyers give a gift card

Gifting happens at your checkout, not in a separate app. The buyer ticks “Send as a gift”, adds the people it is for, and Vonza sends each card on the day they chose.

- Each recipient gets their own card, message, From name and send date. One order can carry up to 20 of them.
- A card scheduled for later shows “Arrives” with the date, and you can send it now, resend it or send it to another address from Gifts.
- You can give a gift card yourself: from Gifts, pick a customer and the card is added to their account with an order confirmation.
- A gift card cannot be used to buy another gift card, so credit always ends up spent on what you sell.

[The Vonza checkout](https://vonza.com/checkout)

[Your online store](https://vonza.com/store)

## Gift cards for coaches, course creators, studios and shops

Store credit fits any business whose customers buy for someone else. A few of the people who add a gift card to their Vonza store:

- **Coaches and consultants**: A client gifts a session or a package to a friend. The recipient redeems the code at checkout against the service product you already sell.
- **Course creators**: Parents and partners gift credit towards a course. Because the card works at the course checkout, the recipient picks the course themselves.
- **Studios and classes**: Yoga, dance, art and fitness studios run on gift cards at holidays and birthdays. Pick Midnight or Minimal and let the balance carry across visits.
- **Shops**: A shop with physical goods, variants and shipping gives undecided gift-givers an easy option, and a custom amount lets them choose the budget.

[Sell digital products](https://vonza.com/sell-digital-products)

[Everything you can sell](https://vonza.com/sell)

## How to set up a gift card in Vonza

Three steps in Products. Nothing is public until you publish.

1. **Create a Gift card product**: In Products, start a new product and choose the Gift card kind: “Store credit people can give.” Name it and write a line or two for its page.
2. **Set amounts, expiry and design**: Add fixed amounts or allow a custom amount, decide whether the card expires after a number of days, then pick one of the ten designs or upload your own picture.
3. **Publish and watch Gifts**: Publish the product. Buyers send cards from your checkout, and every card, its send date and its balance appears under Gifts in your Products app.

## Questions about gift cards

### How do I offer gift cards for my business on my website?

In your Vonza Products app, create a product and choose the Gift card kind. Set fixed amounts or allow a custom amount, pick one of the ten designs or your own picture, and publish. The card then has a product page in your store, and buyers can send it to someone at checkout.

### Can a buyer send a gift card to several people at once?

Yes. One order can send a card to up to 20 people. Each recipient gets their own card with its own message, From name and send date, and each card appears separately under Gifts.

### What happens if the order is smaller than the card?

The balance carries over. A $100 card used on a $50 order takes $50 off and keeps $50 on the card for the next order. The recipient sees what is left in their Vonza account, and you see the balance and every order it was used on under Gifts.

### Where can a gift card be spent?

At both Vonza checkouts: the store checkout for your products, and the checkout your courses use. The recipient types the code shaped GC-XXXX-XXXX-XXXX in the coupon field, and the amount comes off the order.

### Do gift cards expire?

Only if you want them to. When you set up the product you can give cards an expiry in days, or leave them without one. The card’s own page, which the recipient opens from their email, stays live for two years.

### What happens to the card when I refund an order?

The refunded amount goes back on the card. Refund the order in full or in part from Orders, as you would for any product, and the card’s balance is restored by that amount.

### Can I give a customer a gift card myself?

Yes. From Gifts in your Products app, pick a customer and gift them a product, including a gift card. It is added to their account and they get an order confirmation. You can also resend any card, send a scheduled one now, or send it to another email address.

### How do buyers pay for a gift card?

Through your own connected payment account: Stripe (card, Apple Pay, Google Pay and Klarna), PayPal for one-time payments, or Paystack for sales in Nigerian naira. A gift card itself cannot be used to buy another gift card.